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Privacy Policy

The following describes the manner in which we will use and disclose your personal health information. Except for the purposes listed below, we will use and disclose your health information only with your written permission. You may revoke permission at any time by writing to our privacy officer. We also will not disclose your PHI for marketing purposes, nor will we make any disclosures that constitute a sale of your PHI. We will disclose health information when required to do so by federal, state, or local law.

Services: We may collect and share appropriate information about you to document the medical necessity of the equipment, supplies or services we are providing. Examples include diagnosis, prescription, referral and physician or health care provider information.

Payment: We may share appropriate information about you to bill and collect payment for the health care we provide, including insurance companies and third parties, which includes family members or other financially responsible parties of which you have informed us. Examples include insurance coverage and eligibility verification. We may also release appropriate information about you to family or friends that are helping you with financial responsibilities incurred while receiving equipment, supplies, or services from us.

Business Operations: We may use and disclose information to monitor and operate our business. Examples include satisfaction surveys, health care outcomes and utilization reporting, accreditation bodies, reports provided to any federal, state, or local authority (as required by law), or to remind you of equipment, supplies, or services needed.

Legal Requirements: We may use and disclose information about you to respond to a court or legal authoritative body that legally requests information about you. Examples include providing documents for legal subpoenas or discovery proceedings and having our staff testify about the care and services that we have provided.

Worker’s Compensation: We may release health information for worker’s compensation or similar programs.

Business Associates: We may disclose Health Information to our business associates that perform functions on our behalf or provide us with services if the information is necessary for such functions or services. For example, we may use another company to perform billing services on our behalf. All of our business associates are obligated to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our contract.

Public Health: We may disclose your health information to public health or legal authorities responsible for preventing or controlling disease, injury, or disability.

Data Breach Notification: We may use or disclose your PHI to provide legally required notices of unauthorized access to or disclosure of your health information.


Most of us feel that our health and medical information is private and should be protected, and we want to know who has this information. Now, Federal Law

  • Gives you the rights over your health information
  • Sets rules and limits on who can look at and receive your health information

Your Health Information Is Protected By Federal Law

Who must follow the law?

  • Most doctors, nurses, pharmacies, hospitals, clinics, nursing homes, and many other health care providers.
  • Health insurance companies, HMOs, most employer group health plans.
  • Certain government programs that pay for health care, such as Medicare and Medicaid.

What information is protected?

  • Information your doctors, nurses, and other health care providers put in your medical record
  • Conversations your doctor has about your care or treatment with nurses and others
  • Information about you in your health insurer’s computer system
  • Billing information about you at your clinic
  • Most other health information about you held by those who must follow this law

The Law Gives You Rights Over Your Health Information

Providers and health insurers who are required to follow this law must comply with your right to:

  • Ask to see and get a copy of your health records
  • Have corrections added to your health information
  • Receive a notice that tells you how your health information may be used and shared
  • Decide if you want to give your permission before your health information can be used or shared for certain purposes, such as for marketing
  • Get a report on when and why your health information was shared for certain purposes
  • If you believe your rights are being denied or your health information isn’t being protected, you can: *File a complaint with your provider or health insurer *File a complaint with the US government

You should get to know these important rights which help you protect your health information. You can ask your provider or health insurer questions about your rights. You also can learn more about your rights, including how to file a complaint, from the website at www.hhs.gov/ocr/hipaa

Notice of PRIVACY Practice

For More Information

This is a brief summary of your rights and protections under the federal health information privacy and your rights in a fact sheet called “Your Health Information and Privacy Rights”. You can get this from the website at www.hhs.gov.ocr.hipaa

Other Privacy Rights

Another law provided additional privacy protections to patients of alcohol and drug treatment programs. For more information, go to the website at www.samhsa.gov

Published by:

US Department of Health & Human Services Office for Civil Rights

The Law Sets Rules and Limits on Who Can Look at and Receive Your Information

To make sure that your information is protected in a way that does not interfere with your health care, your information can be used and shared

  • For your treatment and care coordination
  • To pay doctors and hospitals for your health care and help run their businesses
  • With your family, relatives, friends, or others you identify who are involved with your health care or your health care bills, if you give permission.
  • To make sure doctors give good care and nursing homes are clean and safe
  • To protect the public’s health, such as reporting when the flu is in your area
  • To make required reports to the police; such as reporting gunshot wounds

Your health information cannot be used or shared without your written permission unless this law allows it. For example, without your authorization, your provider generally cannot

  • Give your information to your employer
  • Use or share your information for marketing or advertising purposes
  • Share private notes about your mental health counseling sessions

The Law Protects the Privacy of Your Health Information

Providers and health insurers who are required to follow this law must keep your information private by

  • Teaching the people who work for them how your information may and may not be used and shared
  • Taking appropriate and reasonable steps to keep your health information secure


Customer Service

M-F: 8am - 5pm
(866) 919-1246


6521 AL Hwy 69 S, Suite N,
Tuscaloosa, AL 35405