AIM Plus Medical Supplies, LLC offers a minimum of one (1) year warranty against manufacturing defects on all products. Once deemed defective, we reserve the right to repair or replace product at our discretion. Soft goods are guaranteed for six (6) months.
PRODUCT WARRANTY FOR DEFECTS IN MATERIAL OF WORKMANSHIP
Any complaint about our devices should be communicated to
Customer Support at 1-866-919-1246
MONDAY – FRIDAY 8:00 a.m. – 5:00 p.m.
AIM Plus Medical Supplies, LLC
Customer Support will provide me with access to technical assistance to determine the extent of the problem or educate the patient on the use of the device. If the device cannot be made to function properly, a replacement device is sent to the patient free of charge and the
malfunctioning device is brought back for testing and evaluation. This procedure can be done at any time, and as many times as necessary, during the course of treatment.