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About Us

Where You’re Known by Name

AIM Plus Medical Supplies (APMS) is headquartered in Tuscaloosa, AL. Our company specializes in urinary catheters, diabetic testing, and insulin pump supplies. We have proudly served our customers for over 10 years with an A+ rating from the Better Business Bureau. Our commitment to customer service is second to none.

We offer FREE delivery of medical products directly to your door in discreet packaging. Packages are delivered to 99% of the country in one to two business days.

Need catheter samples? Request them from one of our friendly customer service representatives at 866-919-1246.

Accreditations & Memberships

AIM Plus Medical Supplies is accredited by and/or a member of the following organizations:

  • ACHC- Accreditation Commission for Health Care
  • State of Alabama – Board of Home Medical Equipment
  • The Better Business Bureau
  • ADMEA- Alabama Durable Medical Association
Who We Are

Our Experts

Dr. Poole

CEO and Managing Member

Dr. Poole serves as CEO and Managing Member for APMS. She is a Nationally Certified Family Nurse Practitioner and was previously the Director of Nurse Practitioner programs at the University of Alabama and Samford University. Dr. Poole has an extensive background in business and academic administration. She is responsible for oversight of all aspects of the business.

Dr. Chandler

Executive Vice President

Dr. Chandler is a highly acclaimed expert in Education and is lead author in our Daisy Dimples diabetes educational book series. She previously served as Dean at two SACS accredited universities in Alabama and was CEO of an international student services business. As a Presidential Awardee, Dr. Chandler was recognized by the White House for math and science teaching. She leads the Education, Development, and Marketing Divisions at APMS and is responsible for expansion into new geographical locations and addition of product lines. She is lead for community events, business and government sales, and contract negotiations.

Karen

General Manager, Director of General Operations

Karen serves as the General Manager and Director of General Operations at APMS. Karen is responsible for day-to-day activities of the organization and for providing oversight for the Customer Service Department. Karen is an excellent resource for any question on our company, processes, shipping, and personnel. Karen assists our patients with CGM’s, Insulin Pumps, Diabetic Testing Supplies, and with any question they may have. She works in close collaboration with our Referrals to assure our patients have a smooth process and have all their needed paperwork in place.

Brandi

Director of Executive Operations and Corporate Compliance Officer

Brandi is an expert in Corporate Compliance and is the Chief Corporate Compliance Officer. She also serves as the Director of Executive Operations for APMS. Brandi is highly knowledgeable and is an expert in accreditation and business management. Her goal is to always pursue excellence. She is highly detailed and works hard to exceed standards for Medicare, Medicaid, and the Accreditation Commission for Healthcare (ACHC). She serves as lead on our accreditation team.

Kim

Director of Financial Operations

Kim is an expert in the field of finance and accounts receivable and payable. Kim is always willing to answer questions about your account.

Alison

Customer Service Specialist

Alison is an expert in Customer Service and is our most experienced Customer Service team member. She is friendly, helpful, and serves as lead on new patient processing. She serves as a resource to other Customer Service Representatives and our Referral sources. She assists our patients with order placement and with any questions they may have. Alison is an expert in customer service on all products for all patients.

Christin

Customer Service Specialist

Christin serves as a Customer Service Specialist. She is friendly, helpful, and is an expert in Customer Service and Billing. She works with our Referral sources on CGM’s, insulin pumps, and with our urological catheter patients. She is an expert in customer service for all our patients.

Stacy

Customer Service Representative

Stacy is a highly valued Customer Service Representative at APMS. She is friendly, helpful, and leads our record retention activities.  She assists our customers with order placement and works hard to ensure a smooth process between the customer’s order and its delivery. Let Stacy know how she can help!

Nikki

Customer Service Representative

Nikki is a highly valued Customer Service Representative at APMS. She is friendly and helpful.  She works with both our customer service and billing department.  She assists our customers with order placement and works hard to ensure a smooth process between the customer’s order and its delivery. Let Nikki know how she can help! 

Fred

Product Expansion Consultant

Fred provides input on new products that APMS is considering adding to our current product lines.

Dr. Smith

Certified Diabetes Educator

As a licensed pharmacist, Dr. Smith provides valuable information about living with diabetes. He is willing to travel to groups requesting his classes in the Moundville, Tuscaloosa, and Birmingham area.

"Buddy" (The Maltipoo)

Chief Morale Officer

Buddy shows up at just the right time to encourage the Aim Plus Team whenever days get hectic. His cheerful and excited attitude makes him perfect for keeping the morale high all day long.

Customer Service

M-F: 8am - 5pm
(866) 919-1246

Location

6521 AL Hwy 69 S, Suite N,
Tuscaloosa, AL 35405